Last updated: July 2026.
This Privacy Policy explains how SpecNexa, a global ingredient discovery and sourcing network operated by FC Materials (“SpecNexa”, “we”, “us”), collects, uses, shares, and protects personal information when you use specnexa.com and our related services. We act as the data controller for the personal information described here. Questions or requests: [email protected].
Who this policy applies to
SpecNexa is a business-to-business platform. We process information about business contacts — buyers who submit enquiries, and suppliers who apply to be listed. The platform is not intended for consumers or children, and we do not knowingly collect information from anyone under 16.
Information we collect
- Enquiry / RFQ data — when you submit a request for quotation, upload a specification, or request documents or samples: your name, business email, company, country, and the details of your requirement.
- Supplier registration data — when a supplier applies to be listed: company, contact name, email, country, website, product categories, and any information submitted.
- Contact data — information you provide when you contact us directly.
- Technical data — standard server logs (such as IP address, browser type, and pages viewed) and, subject to your consent where required, cookies and similar technologies. See our Cookie Policy.
How and why we use your information (legal bases)
- To respond to your enquiry, route your requirement to sourcing partners, and provide quotes and documentation — to take steps at your request prior to, and to perform, a contract, and for our legitimate interest in operating a sourcing service.
- To evaluate and manage supplier listings — legitimate interest and, where applicable, contract.
- To operate, secure, and improve the platform — legitimate interest.
- To send service communications and, only with your consent where required, other updates — consent or legitimate interest.
- To comply with legal obligations and to establish, exercise, or defend legal claims.
Where we rely on legitimate interests, we balance them against your rights and freedoms. Where we rely on consent, you may withdraw it at any time.
Who we share it with
- Sourcing partners and suppliers — to fulfil your request, we share the relevant details of your requirement with one or more sourcing partners who may quote. These partners may be located outside your country, including in China.
- Service providers — we use trusted processors to operate the platform, including email delivery (Brevo) and website hosting. They process data only on our instructions.
- Legal and safety — where required by law, to enforce our terms, or to protect rights, property, or safety.
We do not sell your personal information, and we do not share it for cross-context behavioural advertising.
International data transfers
SpecNexa operates globally and works with sourcing partners in various countries, including China. Your information may therefore be transferred to, and processed in, countries whose data-protection laws differ from those in your own and which may not have been assessed as providing an equivalent level of protection. Where we transfer personal data internationally, we take steps to ensure an appropriate level of protection — such as acting on your request and instructions, using appropriate contractual safeguards, or relying on another lawful transfer mechanism. Contact us for more information about the safeguards in place.
How long we keep it
We retain personal information for as long as needed to handle your enquiry or supplier relationship, to meet legal, accounting, and reporting obligations, and to resolve disputes, after which it is deleted or anonymised.
Your rights
Depending on your location, you may have the right to access, correct, delete, or receive a copy of your personal information; to object to or restrict certain processing; to withdraw consent; and to lodge a complaint with your data-protection authority. To exercise any right, contact [email protected]. We will respond within the time required by applicable law.
European Economic Area and United Kingdom
If you are in the EEA or the UK, you have the rights above under the GDPR and UK GDPR, including the right to complain to your local supervisory authority.
California
If you are a California resident, you have the right to know what personal information we collect and how we use and disclose it, to request access and deletion, to correct inaccurate information, and to be free from discrimination for exercising your rights. We do not sell or share your personal information as those terms are defined under the CCPA/CPRA. To make a request, contact [email protected].
Cookies
We use essential cookies to run the site and, subject to your consent where required, a limited set of additional cookies. Manage your preferences and see details in our Cookie Policy.
Security
We use appropriate technical and organisational measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Changes to this policy
We may update this policy from time to time. The “last updated” date shows the latest revision, and material changes will be highlighted where appropriate.
Contact us
Data controller: FC Materials, operator of SpecNexa. Privacy contact: [email protected]. If you are in the EEA or the UK and we are required to appoint a representative under Article 27 of the GDPR, their details will be provided here.
